HANDBOOK OF BUSINESS LETTERS
HBL-LEF		L.E Frailey
	Business letters, business language, letter carpentry, letter mechanics, company letter, sales letter, etc.
  THE HANDBOOK OF CREDIT AND ACCOUNTS RECEIVABLE MANAGEMENT
HCARM-BL	Rosie Rukics, CPA/Walter T. Loven
		Leaves no stone upturned.
  THE HEART OF LEADERSHIP - INFLUENCING BY DESIGN
HL-EJ		Elizabeth Jeffries - 1993
		Leadership techniques
  HOW TO WRITE A CREDIT POLICY  
HWCP-CM  	NACM - Credit Research Foundation
  		A 9 page technical paper by Cliff Miller, CCE outlining
		the basics of creating credit policies.
  HUMAN BEHAVIOR AT WORK
HBW-KD	Keith Davis
		Human Relations and Organizational Behavior
  IMPROVING YOUR BUSINESS COMMUNICATIONS
IYBC-DDS	Derick D. Schermerhorn
		How to speak, write, listen and observe more effectively.
		Publications Division, NACM.
  INCOTERMS 2000 - ICC OFFICIAL RULES FOR THE INTERPRETATION OF TRADE TERMS
I-ICC		International Chamber of Commerce
		Incoterms are the official rules for the worldwide interpretation of trade terms developed under the auspices of the International Chamber of Commerce, Paris, France. Incoterms are recognized by the United Nations Commission on International Trade Law as the global standard for such interpretation.
  INCOTERMS FOR AMERICANS 2000 - FULLY REVISED FOR INCOTERMS 2000
IA00-FR		Frank Reynolds
		Incoterms determines the answers to these questions and can also indirectly influence the passage of title!  And if your foreign trading partners are using these sales terms in their purchase orders, sales quotations and invoices, you better know what they mean.  Incoterms for Americans answers these questions and more as it applies these international sales terms to the way we do business. Differences between Incoterms and U. S. business expectations are clearly explained, along with suggested remedies and illustrated proforma invoices
  INCOTERMS FOR AMERICANS 2000 - FULLY REVISED FOR INCOTERMS 2000 - Supplement
IA00-FR-SP	Frank Reynolds
		Incoterms determines the answers to these questions and can also indirectly influence the passage of title!  And if your foreign trading partners are using these sales terms in their purchase orders, sales quotations and invoices, you better know what they mean.  Incoterms for Americans answers these questions and more as it applies these international sales terms to the way we do business. Differences between Incoterms and U. S. business expectations are clearly explained, along with suggested remedies and illustrated proforma invoices
  INSIGHTS INTO FINANCIAL STATEMENTS
IFS-FWW	Frank W. Wey. CCE
		
  INTERNET FOR LAWYERS: HOW TO USE THE INTERNET FOR LEGAL & INVESTIGATIVE RESEARCH
IL-CAL		Carole A. Levitt, J.D., M.L.S. & Mark E. Rosch
		
  INVESTING FOR A SECURE RETIREMENT
ISR-JE	Junius Ellis & Editors of MONEY
		It is the goal of this book to guide you into that planning and to enable you to look forward to comfortable and worry-free retirement years.
  LEADERS: STRATEGIES FOR TAKING CHARGE
LSTC-WBBN	Warren Bennis and Burt Nanus
		This book reveals the skills and strategies found in the county’s best leaders, this book will enable any manager to take charge and lead
  LEADERSHIP ON THE LINE: STAYING ALIVE THROUGH THE DANGERS OF LEADING
LL-RAH		Martin Linsky and Ronald A. Heifetz
		The material is presented within three Parts: The Challenge (which explains "why leadership is so dangerous and how people get taken out of the game"), The Response (which provides "a series of action steps designed to reduce the risk of getting pushed aside"), and Body and Soul ("which discusses "ways that people contribute to their own demise"), followed by a Notes section filled with especially informative annotations
  LEGAL ETHICS IN WISCONSIN
LEW-LES	Lorman Education Services
		
  THE LEGAL SIDE OF CREDIT AND COLLECTION
LSCC-BBP	Consumer and commercial credit.
		Copyright, The Bureau of Business Practice, Inc.
  MAKING MONEY WITH MUTUAL FUNDS: STRATEGIES FOR CREATING A WINNING PORTFOLIO 
MMMF-JE	Junius Ellis & Editors of MONEY
		This book will tell you virtually everything that you need to know about the most popular investment of our time. Which fund strategies enable you to take advantage of the opportunities & minimize the risk? Which fund is right for you?
  MAKING SOUND CREDIT POLICY DECISIONS
MSCPD-FCS	Published by NACM, by Frederick c. Scherr, 1996
		The making of credit policy, the benefits and cost associated with various credit policy decisions.
		Deals with Credit Investigation, Credit-Granting, Terms of Sale, Collections.  Also included is a disk and a Answer to Chapter Cases booklet.
  MANAGEMENT STUDY GUIDE
M6-RC-ST	Stephen P Robbins &  Mary Coulter 
		The Study Guide to Management 6th Edition
  MANAGEMENT W/CD
M6-RC		Stephen P Robbins &  Mary Coulter 
		The book explains how the four functions of management namely planning, organizing, leading and controlling are integrated and how they contribute to the success of a firm.
  MARKETING IN A CHANGING ENVIRONMENT
MCE-HH	Holloway & Hancock
  MEASURES OF PERFORMANCE- CREDIT, COLLECTIONS, AND ACCOUNTS RECEIVABLE
MP-CRF		Credit Research Foundation - 1993
		Focuses on Commercial Credit
		
  MENTORING - A PRACTICAL GUIDE  I,II,III
MPG-GFS	Gordon F. Shea 
  MONEY CONFIDENTIAL: SECRETS OF FINANCIAL SECURITY IN TRICKY TIMES
MC-B		Boardroom Inc 
  MORE SALES AND BETTER COLLECTIONS;: A STUDY OF THE MARGINAL ACCOUNT IN THE WHOLESALE FIELD
MSBC-WBC	William B. Carhart 

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