NFI STANDARD MANUAL FOR SUPERVISORS
NSMS-NFI	National Foremen's Institute
		Published in 1982
  NORTH AMERICAN FREE TRADE AGREEMENT
NAFTA-UDC	U.S. Department of Commerce
  P.A.M.P.E.R.
PAMPER-SHW	Somers H. White
		A personalized awareness mailing program earns results.
  PERSUASIVE MANAGER: HOW TO SELL YOURSELF AND YOUR IDEAS
PM-TLQ		Thomas L. Quick
		This book is for anyone who wishes to be more influential in any kind of business setting
PRACTICAL CREDIT AND COLLECTIONS FOR SMALL BUSINESS PCCSB-MJB Myron J. Biggar
  PREFERENCE CLAIMS & RECLAMATIONS
PCR-QB		Quarles & Brady LLP
  PREVENTING BUSINESS CREDIT FRAUD
PBCF-ELV 	Elizabeth L. Vandivier
		Published by NACM, Loss Prevention Department.
  PRINCIPLES OF BUSINESS COLLECTIONS
PBC-NACM	A Professional Handbook, NACM Publication
  PSYCHOLOGY IN INDUSTRIAL ORGANIZATIONS FOURTH EDITION
PIO-NM		Norman R. F. Maier
		Sourcebook of principles & methods of personnel managers, training directors, & students in related fields.
  22 QUICK, PROVEN WAYS TO BOOST COLLECTIONS AND BRING IN CASH FASTER	
QPWBCBCF	Prentice Hall Professional Newsletters.
  RATIO ANALYSIS WORKBOOK
RAW-SSM-WB	Easy step-by-step solution to your credit problems.  Publications Division, NACM.	
  REENGINEERING THE CREDIT FUNCTION
RCF-CRF	(To accompany the 3-Part Video Seriers V/BUSIP)
  ROBERT HALF ON HIRING (HARDCOVER)
RHOH-RH	Robert Half
		Robert Half details the hiring process, taking the guesswork out of interviewing. This is the first book I have found that gives the employer tips on how to hire the best people. If you've ever looked at a stack of resumes and wondered what to do next, this book give you a clue.
  RX FOR DSO
RD-WHB		William H. Bryan
		The method of measuring the investment of receivables against dollar sales is the meaningful measure.  Copyright, NACM. 
  SALARY & JOB SATISFACTION SURVEY
SJSS-CT		Credit Today
		Published 2000
  STRATEGIES FOR GOING PUBLIC
STGP-DT	Deloitte Touche
   SUCCESS WITH PEOPLE: THE THEORY Z APPROACH TO MUTUAL ACHIEVEMENT
SWP-WIZ	Willard I. Zangwill
		This book stresses the management of work yet it really deals with a much larger issue – that of life itself. Numerous decisions – making principles on he job are equally applicable to decisions in life.
  SUPERVISOR'S PORTABLE ANSWER BOOK
SPAB-GF	George T. Fuller
		Proven solutions to the people problems you face on the job, in an easy-to-use Q&A format. Focusing squarely on people-handling skills that can make or break any supervisor, this pocket-size question-and-answer book provides you with quick help for tough day-to-day people problems.
  STANDING TALL IN CREDIT MANAGEMENT
STCM-WHB	William H. Bryan
		A booklet outlining responsibilities and moral objectives.
  SUPERVISOR'S SURVIVAL KIT
SSK-ENC	Elwood N. Chapman

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