EDUCATIONAL VIDEO TAPE COLLECTION

	BUSINESS PROCESS REDESIGN 
BPR-CRF-V1	(A) CAST STUDY-How Pillsbury Reengineered
BPR-CRF-V2 	(B) THE BUSINESS ? AS IS 
BPR-CRF-V3	(C) THE BUSINESS TO BE

	CASH RECEIPT AND COLLECTION FORECASTING
CRCF-V		Darryl M. Rowinski, C.C.E.
		NACM Member Seminar, March, 1990, 2 hours

	CUSTOMER SERVICE
CS-WCA-V		

	HEROIC ACTIONS TO STRENGTHEN YOUR SALES RELATIONSHIP AN INCREASE PROFITS
HACSSRIP-V		

	HOW BUYERS LIKE TO BE SOLD
		Jimmy Calano & Jeff Salzman, CareerTracks 1993
HBLS-JCJS-V1	- Capturing Our Attention
HBLS-JCJS-V2	- Getting Our Business
HBLS-JCJS-V3	- Keeping Our Business
HBLS-JCJS-V4	- Avoiding The Deadly Sins Of Selling

	OVERCOMING PROCRASTINATION
OP-SFW-V	Susan Fowler Woodring
	There are so many good techniques here to use to overcome procrastination. Procrastination is a big problem that plagues many people

PROFESSIONAL SUPERVISION SKILLS: HOW TO INCREASE YOUR CONFIDENCE, RESPECT, & RESULTS VIDEO
		Jack M. Everitt
		PSS-JME-V1     	From a boss to supervisor, goal setting and scheduling priorities. 1:08
		PSS-JME-V2	Performance management, coaching, counseling and discipline. :59
		PSS-JME-V3	Creating a motivational environment, creating teams, dealing with upper management. 1:26

	SALES vs CREDIT
CSVC-BJE-V	Barry J. Elms - 30 Minutes
		Discover the Five Keys to Building a Successful Partnership Between Credit and Sales. 30 minutes

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