Advanced Collections & Negotiation Skills

In this six hour event,  your company will learn

• How to improve the payment habits of big spending, slow-paying customers by developing a 4-point plan and an effective negotiating strategy,
• How to get paid by customers with cash-flow problems, or worse, no money, by using high-ball  maneuvers, splitting down the deal, linking the deal and other effective  negotiation techniques
• How to manage conflict with customers who believe the best defense is a good offense…plus how to resolve disputes with a “Can’t Fail” negotiating plan.+

BCMA –Wisconsin Credit Association members enjoy even greater savings.

Barry Elms returns to Milwaukee, Wisconsin for one day only 10/19/21 to present this very popular and dynamic full-day seminar