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“Commercial Collections” Webinar
February 12, 2020 @ 8:00 am - 10:00 am
In this fast-paced and interactive program, we will examine:
• What NOT to say to a delinquent debtor customer
• What NOT to do when customers break commitments
• How NOT to measure | evaluate collectors’ performance
• What NOT to do when customers bounce checks
• How NOT to address disputes and deductions taken by customers
• Debt collection DO’S and DON’TS!