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“CONFLICT RESOLUTION ~ Tips For Credit Department Team Members” Webinar
August 13, 2019 @ 9:00 am - 10:00 am
WORKPLACE CONFLICT IS INEVITABLE!
Unresolved conflicts in the workplace results in lower productivity, higher costs, in lower customer satisfaction and in higher employee turnover. In this program you will learn…
1. An easy-to-use, 8-step conflict resolution process
2. How to reduce the frequency of workplace conflicts—and their harmful effects
3. How to resolve conflicts with customers more quickly and more effectively
4. How to better manage conflicts with co-workers, subordinates, superiors, and salespeople
5. How to make sure conflicts, once resolved, stay resolved
6. How to de-escalate disagreements.
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Register online here!