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X-ORIGINAL-URL:https://www.wcacredit.org
X-WR-CALDESC:Events for BCMA
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240515T090000
DTEND;TZID=America/Chicago:20240515T100000
DTSTAMP:20260525T002303
CREATED:20231120T181726Z
LAST-MODIFIED:20231120T181726Z
UID:16618-1715763600-1715767200@www.wcacredit.org
SUMMARY:Webinar: Smart Credit Policies that Improve Collections
DESCRIPTION:Click HERE to register.
URL:https://www.wcacredit.org/event/webinar-smart-credit-policies-that-improve-collections/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240417T090000
DTEND;TZID=America/Chicago:20240417T100000
DTSTAMP:20260525T002303
CREATED:20231120T181544Z
LAST-MODIFIED:20231228T165603Z
UID:16616-1713344400-1713348000@www.wcacredit.org
SUMMARY:Webinar: Collection Principles\, Why We Have Debtors
DESCRIPTION:Click HERE to register. \nSimply we have debtors because our company has elected to provide the goods and services it sells on credit terms to our customers. \nThe question is why do we have past-due debtors who continue to owe us beyond the terms our company has provided them? \nIn this fast-paced hour we will discuss: \n\nThe reasons why our customers are past due – it’s not what you think!\nHow to manage the past due customers – You can change the way they pay your invoices.\nCreditor Rights – The tools available to ensure prompt payment of your invoices.\n\nSpeaker: David Balovich \nProgram Flyer \n$65 for Members | $79 for Non-Members
URL:https://www.wcacredit.org/event/webinar-collection-principles-why-we-continue-to-have-debtors-2/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240306T090000
DTEND;TZID=America/Chicago:20240306T100000
DTSTAMP:20260525T002303
CREATED:20231120T181409Z
LAST-MODIFIED:20231228T165324Z
UID:16614-1709715600-1709719200@www.wcacredit.org
SUMMARY:Webinar: Conflict Resolution
DESCRIPTION:Click HERE to register. \nIn this interactive Conflict Resolution program\, we will discuss or examine: \n\n8 ways to de-escalate any conflict with anyone\n20 ways to resolve problems quickly and efficiently with your customers\n20 ways to resolve conflicts with salespeople\n8 ways to de-escalate conflicts with your boss or senior management\n8 ways to resolve conflicts with your co-workers\n\nSpeaker: Michael Dennis \nProgram Flyer \n$65 for Members | $79 for Non-Members
URL:https://www.wcacredit.org/event/webinar-conflict-resolution/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240221T090000
DTEND;TZID=America/Chicago:20240221T100000
DTSTAMP:20260525T002303
CREATED:20231120T180727Z
LAST-MODIFIED:20231120T181130Z
UID:16608-1708506000-1708509600@www.wcacredit.org
SUMMARY:Webinar: Advanced Collections and Negotiation Skills
DESCRIPTION:Click HERE to register.
URL:https://www.wcacredit.org/event/webinar-advanced-collections-and-negotiation-skills/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240124T090000
DTEND;TZID=America/Chicago:20240124T101500
DTSTAMP:20260525T002303
CREATED:20231120T180431Z
LAST-MODIFIED:20231120T180518Z
UID:16606-1706086800-1706091300@www.wcacredit.org
SUMMARY:Webinar: The Art of Getting Paid
DESCRIPTION:This exciting fast-paced webinar will demonstrate the skills needed to maximize cash flow and reduce past-due balances. \nBarry Elms will discuss: \n\nUnderstanding the value of effective collection skills.\nThe keys to confident collections.\n3 ways to communicate effectively in collections.\nHow to effectively profile your past due customers.\nHow to prioritize your collection calls\n6 ways to motivate past due customers to pay today!\n\nClick HERE to register.  Click HERE for the flyer.
URL:https://www.wcacredit.org/event/webinar-the-art-of-getting-paid/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231220T090000
DTEND;TZID=America/Chicago:20231220T103000
DTSTAMP:20260525T002303
CREATED:20230828T160943Z
LAST-MODIFIED:20230829T191519Z
UID:16419-1703062800-1703068200@www.wcacredit.org
SUMMARY:WEBINAR: Financial Ratios and Credit Risk Analysis
DESCRIPTION:We will examine the most important financial ratios for conducting a comprehensive credit risk analysis and learn how to use them effectively. We will review a number of real-life examples and improve your skills. \nIn this 90-minute interactive program\, Michael Dennis will discuss: \n\nThe common ratios used and why\nEfficiency ratios\, Profitability ratios\, Liquidity ratios\, and Leverage ratios including:\n\nCurrent ratio\nReturn on assets formula\nQuick ratio Return on equity\nGross profit margin\nThe debt-to-equity ratio\nOperating profit margin\nInventory turnover ratio\nThe long-term debt-to-equity ratio\nAfter-tax profit margin\nAccounts receivable turnover ratio\n\n\nEvaluating ratios – historical/comparative\nWays to avoid mistakes when using financial ratios\n\nClick HERE to register.  Click HERE for the flyer.
URL:https://www.wcacredit.org/event/webinar-financial-analysis-and-financial-ratio-analysis/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231115T090000
DTEND;TZID=America/Chicago:20231115T100000
DTSTAMP:20260525T002303
CREATED:20230605T181824Z
LAST-MODIFIED:20231017T190915Z
UID:16221-1700038800-1700042400@www.wcacredit.org
SUMMARY:WEBINAR: How to Become a More Successful Collector Starting Today
DESCRIPTION:Being a collector is stressful and challenging.  If you’re a collector who is looking for ideas about how to become more effective and more efficient and less stressed\, this presentation is for you. \nIn this interactive program\, Michael will discuss: \n\nNine best practices in B2B debt collection\nThe ten commandments of B2B collections\nTen ways to become more effective starting immediately\nTools and tips for addressing and resolving common excuses often used by customers to delay payment\n\n  \nFor more information\, view the flyer here\, or register online here.
URL:https://www.wcacredit.org/event/webinar-how-to-become-a-more-successful-collector-starting-today/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231018T090000
DTEND;TZID=America/Chicago:20231018T100000
DTSTAMP:20260525T002303
CREATED:20230605T181150Z
LAST-MODIFIED:20230605T181150Z
UID:16219-1697619600-1697623200@www.wcacredit.org
SUMMARY:WEBINAR: CashFlow Management with a Twist - The Seven Essential C’s
DESCRIPTION:Cash is King! \nAnd cash flow is the lifeblood of the business enterprise. \nIn this webinar\, we will underscore the value of wise cashflow management and will highlight the Cashflow Essentials—the Seven Cs: \n\nCompliance\nContribution\nConsumption\nConservation\nCushion\nCompassion with Community\nChange\n\nCash and the timely flow of cash (timely inflows and outflows) are a critical part of the success or failure of the business enterprise\, no matter what size. The aim is to always have a positive cash flow and a positive cash position to allow for cash reserves to accumulate. \nSo\, with the proper management of the inflow and outflow of cash\, growth\, success\, and prosperity will result. \n  \nFor more information\, view the flyer here\, or register online here.
URL:https://www.wcacredit.org/event/webinar-cashflow-management-with-a-twist-the-seven-essential-cs/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20230920T090000
DTEND;TZID=America/Chicago:20230920T100000
DTSTAMP:20260525T002303
CREATED:20230605T180747Z
LAST-MODIFIED:20230605T180855Z
UID:16217-1695200400-1695204000@www.wcacredit.org
SUMMARY:Webinar: Legal Aspects of Credit & Collections
DESCRIPTION:In this fast-paced hour devoted entirely to the legal aspects that affect the daily operations of the successful credit and collection department\, David Balovich discusses the numerous day-to-day legal occurrences that credit professionals deal with that can affect productivity\, success\, and failures. \n\nLearn the difference between Credit Agreements and Credit Applications and why Credit Applications are becoming obsolete.\nLearn the importance of knowing your customer’s correct legal name.\nLearn about the pitfalls of personal and corporate guarantees and how to make them effective.\nLearn when the customer’s purchase order terms is a valid reason for the customer to pay beyond your terms of sale and how to avoid it.\nLearn how and the importance of being a secured creditor and easy it is to become one.\nLearn about the Unclaimed Property Act and its requirements.\n\n  \nFor more information\, view the flyer here\, or register online here.
URL:https://www.wcacredit.org/event/webinar-legal-aspects-of-credit-collections/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20230816T090000
DTEND;TZID=America/Chicago:20230816T100000
DTSTAMP:20260525T002303
CREATED:20221031T195645Z
LAST-MODIFIED:20230605T180345Z
UID:15584-1692176400-1692180000@www.wcacredit.org
SUMMARY:WEBINAR: Emerging Challenges for the Credit Department\, and How to Manage or Control them
DESCRIPTION:In this interactive program\, we will discuss or examine various issues and emerging trends that make it harder for your credit department and the credit team members to achieve goals and be successful. We will explore… \n Common problems and challenges that you and your organization face now\, or may face soon\n The need to not lose focus on internal and external customers wants and needs while addressing emerging challenges\n The idea is that you’ll need to consider and evaluate multiple possible solutions to the challenges you face\n The importance of a team-based approach to controlling new and emerging challenges\n When\, and how to take action to address the challenges you face \nWhen and how to evaluate the results of your actions to ensure your efforts are on target and effective… and how to ensure your efforts have not created new. \n  \nFor more information\, view the flyer here\, or register online here.
URL:https://www.wcacredit.org/event/webinar-emerging-challenges-for-the-credit-department-and-how-to-manage-or-control-them-2/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20230719T090000
DTEND;TZID=America/Chicago:20230719T100000
DTSTAMP:20260525T002303
CREATED:20221025T185839Z
LAST-MODIFIED:20230605T175226Z
UID:15562-1689757200-1689760800@www.wcacredit.org
SUMMARY:WEBINAR: A Customer Service Adventure: Customer Service: It’s Everybody’s Business
DESCRIPTION:In today’s business environment\, a company can achieve a higher level of sales and competitive advantage through customer goodwill and loyalty by pursuing customer service at all levels. A company cannot afford not to be customer-centric. Customer service is everybody’s business! \nPlease join Eddy Sumar who will discuss the value of: \n Defining the customer\n Learning about the Triangle of Dependency\n The qualities & roles of a true Customer Service Professional\n Mastering a Can-Do-Attitude\n Learning how to avoid the pitfalls of bad customer service\n Becoming skillful at handling difficult customers: learn to DEFUSE \n  \nWCA members receive a discounted rate for registration. For more information\, view the flyer here\, or register online here.
URL:https://www.wcacredit.org/event/webinar-a-customer-service-adventure-customer-service-its-everybodys-business/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20230621T090000
DTEND;TZID=America/Chicago:20230621T100000
DTSTAMP:20260525T002303
CREATED:20221014T164744Z
LAST-MODIFIED:20230605T174817Z
UID:15546-1687338000-1687341600@www.wcacredit.org
SUMMARY:Webinar: Phone Power Collections "Six Steps to Improve Cash Flow"
DESCRIPTION:“Six Steps to Improve Cash Flow” \nMany people believe personal contact via phone is the most effective way to improve collections. True or false? True!!!! \nWhen contacting a customer in person or by phone\, speaking to them gives the customer a sense of sincerity and commitment to solving their problem as to why they are not paying. This assumes your customer is not using you as a bank\, on the verge of bankruptcy/ bankrupt but just not happy with your company’s goods or services. \nPhone Power Collections/Six-step process shows the collector the holistic approach to collection throughout the organization (all departments) working together to improve cash flow and reduce over dues. The holistic approach to collections allows the collector to become intimately familiar with the products or services sold. \nWCA members receive a discounted rate for registration. For more information\, view the flyer here\, or register online here.
URL:https://www.wcacredit.org/event/webinar-order-to-cash-process-the-11-step-process-for-effective-efficient-sales-to-cash-success/
LOCATION:WebEx
CATEGORIES:Educational Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20230607T090000
DTEND;TZID=America/Chicago:20230607T100000
DTSTAMP:20260525T002303
CREATED:20230526T150206Z
LAST-MODIFIED:20230605T174410Z
UID:16182-1686128400-1686132000@www.wcacredit.org
SUMMARY:Webinar: Domestic Credit Insurance
DESCRIPTION:Webinar: Domestic Credit Insurance \nThere are many facets to Managing Credit Risk. Analysis\, Leverage\, and Relationships to name a few. If you spend your time and energy on process and analysis\, you likely aren’t maximizing the relationships\, internal & external\, that will make you and your organization successful. \nJoin us as we walk through several real-world case studies from organizations who utilize Credit Insurance for their domestic sales\, and why they chose to go that route. \n  \nFor more information\, view the flyer here\, or register online here.
URL:https://www.wcacredit.org/event/webinar-domestic-credit-insurance/
LOCATION:WebEx
CATEGORIES:Educational Webinar
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