BCMA

Webinar: Collection Principles, Why We Have Debtors
2024-04-17 09:00 - 10:00 (America/Chicago) | WebEx
Click HERE to register.
Simply we have debtors because our company has elected to provide the goods and services it sells on credit terms to our customers.
The question is why do we have past-due debtors who continue to owe us beyond the terms our company has provided them?
In this fast-paced hour we will discuss:

The reasons why our customers are past due – it’s not what you think!
How to manage the past due customers – You can change the way they pay your invoices.
Creditor Rights – The tools available to ensure prompt payment of your invoices.

Speaker: David Balovich
Program Flyer
$65 for Members | $79 for Non-Members

ICE Webinar: Global Economic Overview
2024-03-21 11:00 - 12:30 | WebEx
Please join ICE for a virtual program with Byron Shoulton on Thursday, March 21st at 11:00 a.m. CT for a Global Economic review that is a must for credit managers and your international trade team. He will focus on the recent developments in Mexico, Argentina, and Brazil and will discuss the economic causes of the migrant crisis and how they impact trade relations.
Byron Shoulton is FCIA’s Senior Global Trade & Political Risk International Economist and is the author of the monthly article Major Country Risk Development for FCIA Trade Credit & Political Risk.
ICE is thrilled to partner with Byron Shoulton and excited for him to share his business and economic insights. The takeaways from this webinar will empower you to make informed decisions about the future of your business.
Byron Shoulton’s 90-minute Global Economic Overview webinar is only $50 for ICE members and $75 for non-members.

Click HERE to register.

Webinar: Conflict Resolution
2024-03-06 09:00 - 10:00 | WebEx
Click HERE to register.
In this interactive Conflict Resolution program, we will discuss or examine:

8 ways to de-escalate any conflict with anyone
20 ways to resolve problems quickly and efficiently with your customers
20 ways to resolve conflicts with salespeople
8 ways to de-escalate conflicts with your boss or senior management
8 ways to resolve conflicts with your co-workers

Speaker: Michael Dennis
Program Flyer
$65 for Members | $79 for Non-Members

Webinar: Advanced Collections and Negotiation Skills
2024-02-21 09:00 - 10:00 | WebEx
Click HERE to register.

ICE Program: Letters of Credit
2024-02-20 09:30 - 12:30 | Hilton Garden Inn, 11600 W Park Place, Milwaukee, WI, 53224, United States
This half-day program will be an excellent source of information for those who are new to LCs and/or wish to brush up on the fundamentals, or are indirectly involved with LCs and wish to have a better understanding of this longstanding and venerable trade payments instrument.
Location: Hilton Garden Inn Milwaukee Northwest Conference Center, 11600 W Park Place, Milwaukee, WI
$65 for ICE Members | $95 for Non-Members

Webinar: The Art of Getting Paid
2024-01-24 09:00 - 10:15 | WebEx
This exciting fast-paced webinar will demonstrate the skills needed to maximize cash flow and reduce past-due balances.
Barry Elms will discuss:

Understanding the value of effective collection skills.
The keys to confident collections.
3 ways to communicate effectively in collections.
How to effectively profile your past due customers.
How to prioritize your collection calls
6 ways to motivate past due customers to pay today!

Click HERE to register. Click HERE for the flyer.

Appleton Construction Group Meeting
2024-01-18 12:00 - 14:00, 2023-12-21 12:00 - 14:00, 2023-11-16 12:00 - 14:00, 2023-10-19 12:00 - 14:00, 2023-09-21 12:00 - 14:00 | Wilder’s Bistro, 2639 S Oneida St, Appleton, WI, United States

MN Electrical Product Suppliers Industry Credit Group
2024-01-17 12:30 - 14:30, 2023-12-20 12:30 - 14:30, 2023-11-15 12:30 - 14:30, 2023-10-18 12:30 - 14:30, 2023-09-20 12:30 - 14:30 | Edinburgh USA, 8700 Edinbrook Crossing, Minneapolis, MN, 55443, United States

ICE Advisory Board Meeting
2024-01-11 12:00 - 13:30, 2023-11-17 12:00 - 13:30 | WebEx

Metals & Industrial Suppliers - Book of Reports
2024-01-11 12:00 - 13:00 | Book of Reports Only

Closed - Christmas
2023-12-25, 2023-12-22

WEBINAR: Financial Ratios and Credit Risk Analysis
2023-12-20 09:00 - 10:30 | WebEx
We will examine the most important financial ratios for conducting a comprehensive credit risk analysis and learn how to use them effectively. We will review a number of real-life examples and improve your skills.
In this 90-minute interactive program, Michael Dennis will discuss:

The common ratios used and why
Efficiency ratios, Profitability ratios, Liquidity ratios, and Leverage ratios including:

Current ratio
Return on assets formula
Quick ratio Return on equity
Gross profit margin
The debt-to-equity ratio
Operating profit margin
Inventory turnover ratio
The long-term debt-to-equity ratio
After-tax profit margin
Accounts receivable turnover ratio

Evaluating ratios – historical/comparative
Ways to avoid mistakes when using financial ratios

Click HERE to register. Click HERE for the flyer.

Closed - Thanksgiving
2023-11-23 - 2023-11-24

WEBINAR: How to Become a More Successful Collector Starting Today
2023-11-15 09:00 - 10:00 | WebEx
Being a collector is stressful and challenging. If you’re a collector who is looking for ideas about how to become more effective and more efficient and less stressed, this presentation is for you.
In this interactive program, Michael will discuss:

Nine best practices in B2B debt collection
The ten commandments of B2B collections
Ten ways to become more effective starting immediately
Tools and tips for addressing and resolving common excuses often used by customers to delay payment

For more information, view the flyer here, or register online here.

Metals & Industrial Suppliers Credit Group Meeting
2023-11-09 12:00 - 13:00 | WebEx

WEBINAR: CashFlow Management with a Twist - The Seven Essential C’s
2023-10-18 09:00 - 10:00 | WebEx
Cash is King!
And cash flow is the lifeblood of the business enterprise.
In this webinar, we will underscore the value of wise cashflow management and will highlight the Cashflow Essentials—the Seven Cs:

Compliance
Contribution
Consumption
Conservation
Cushion
Compassion with Community
Change

Cash and the timely flow of cash (timely inflows and outflows) are a critical part of the success or failure of the business enterprise, no matter what size. The aim is to always have a positive cash flow and a positive cash position to allow for cash reserves to accumulate.
So, with the proper management of the inflow and outflow of cash, growth, success, and prosperity will result.

For more information, view the flyer here, or register online here.

ICE Program: INTERNATIONAL EXPORT COMPLIANCE AND ECONOMIC OVERVIEW
2023-09-27 09:00 - 12:30 | Johnsonville Sausage Headquarters- N6928 Johnsonville Way, Sheboygan Falls, WI
ICE will talk about all things Export Compliance!
Join us at the campus of Globally recognized exporters and Wisconsin’s very own Johnsonville Sausage as we discuss all things export compliance. We will hear an update from Johnsonville on their business and then Paul Jarzombek of LR INTERNATIONAL and Sue Dragotta of WCTC will break down the “Best Practices” in export compliance and share some case studies from real exporters and situations that warranted navigating tricky export compliance waters. Both presenters bring 30+ years of export experience and are well-known to ICE programs over the years.
Don’t miss this fun and informative opportunity to learn, network, and enjoy some good food for lunch!
Agenda:

9:30 AM – 10:00 AM Registration
10:00 AM – 10:30 AM Welcome! Johnsonville’s Journey
10:30 AM – 11:00 AM Economic Overview
11:00 AM – 11:45 AM Export Compliance
11:45 AM – 12:30 PM Luncheon and Networking

Opportunity to visit & shop at the Johnsonville Marketplace following lunch
Cost of Admission: ICE members: $50.00; Non-Members: $80.00 Includes Lunch
Click HERE to register. Click HERE for more information.

Webinar: Legal Aspects of Credit & Collections
2023-09-20 09:00 - 10:00 | WebEx
In this fast-paced hour devoted entirely to the legal aspects that affect the daily operations of the successful credit and collection department, David Balovich discusses the numerous day-to-day legal occurrences that credit professionals deal with that can affect productivity, success, and failures.

Learn the difference between Credit Agreements and Credit Applications and why Credit Applications are becoming obsolete.
Learn the importance of knowing your customer’s correct legal name.
Learn about the pitfalls of personal and corporate guarantees and how to make them effective.
Learn when the customer’s purchase order terms is a valid reason for the customer to pay beyond your terms of sale and how to avoid it.
Learn how and the importance of being a secured creditor and easy it is to become one.
Learn about the Unclaimed Property Act and its requirements.

For more information, view the flyer here, or register online here.

WEBINAR: Emerging Challenges for the Credit Department, and How to Manage or Control them
2023-08-16 09:00 - 10:00 | WebEx
In this interactive program, we will discuss or examine various issues and emerging trends that make it harder for your credit department and the credit team members to achieve goals and be successful. We will explore…
 Common problems and challenges that you and your organization face now, or may face soon
 The need to not lose focus on internal and external customers wants and needs while addressing emerging challenges
 The idea is that you’ll need to consider and evaluate multiple possible solutions to the challenges you face
 The importance of a team-based approach to controlling new and emerging challenges
 When, and how to take action to address the challenges you face
When and how to evaluate the results of your actions to ensure your efforts are on target and effective… and how to ensure your efforts have not created new.

For more information, view the flyer here, or register online here.

WEBINAR: A Customer Service Adventure: Customer Service: It’s Everybody’s Business
2023-07-19 09:00 - 10:00 | WebEx
In today’s business environment, a company can achieve a higher level of sales and competitive advantage through customer goodwill and loyalty by pursuing customer service at all levels. A company cannot afford not to be customer-centric. Customer service is everybody’s business!
Please join Eddy Sumar who will discuss the value of:
 Defining the customer
 Learning about the Triangle of Dependency
 The qualities & roles of a true Customer Service Professional
 Mastering a Can-Do-Attitude
 Learning how to avoid the pitfalls of bad customer service
 Becoming skillful at handling difficult customers: learn to DEFUSE

WCA members receive a discounted rate for registration. For more information, view the flyer here, or register online here.
