Commercial Accounts Receivable collections in a fast paced, shared service, goal oriented collections department.

Reports to: Collection Supervisor

PRIMARY DUTIES AND RESPONSIBILITIES

• Contact customers to negotiate payment for receivables
• Accountable for maximizing collections and reducing delinquency for assigned accounts in portfolio
• Review orders on credit hold and determine appropriate action
• Maintain excellent notes and records of collection efforts
• Evaluate customer accounts with supervisor to determine best course of action to be taken
• Advise internal and external customers of necessary actions for debt repayment
• Follow credit and collection policies and procedures
• Perform various administrative functions as assigned within the department

SPECIAL SKILLS

• Excellent verbal and written communication skills
• Knowledge of billing and collection procedures
• Ability to work in multiple ERP systems
• Ability to prioritize time and work quickly through your portfolio
• Strong Microsoft Windows and Microsoft Office skills
• Commitment to excellent customer service
• Strong problem solving skills with attention to details

QUALIFICATIONS

• Minimum 2 years commercial collection experience
• Associate’s Degree in Business or Accounting desirable