About the Business Credit Management Association
Regardless of your company’s size, all businesses share the critically important functions of timely and efficiently converting sales into accounts receivable and then into cash through the extensions of credit. This has become known as the order to cash cycle.
BCMA/WCA is the order to cash\credit person’s support and professional management organization. Our organization provides you with:
- The latest techniques in managing your receivables
- Optimal techniques in tactful collection, fraud, and bad debt avoidance and;
- The opportunity for education that will raise the performance and efficiency of your credit and collection personnel to the highest level
Important and cost savings opportunities to maximize your credit and collections effectiveness are available:
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Your company needs membership in the BCMA\WCA. Utilization of the above programs and additional services can reduce your credit administration costs & improve your collections and cash flow. Take advantage of all BCMA\WCA has to offer and receive a multi-fold return on your investment. |
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Six Steps to Improve Cash Flow
WEBINAR
November 19, 2025
9:00 a.m. – 10:00 a.m. CT
Presenter: Bart Frankel
Phone Power Collections – The 6 Step Process
Many people believe personal contact via phone is the most effective way to improve collections. True or false? True!!!!
When contacting a customer in person or by phone, speaking to them, gives the customer a sense of sincerity and commitment to solving their problem as to why they are not paying. This assumes your customer is not using you as a bank, on the verge of bankruptcy/ bankrupt but just not happy with your company’s goods or services.
Phone Power Collections, The Six Step Process shows the collector the holistic approach to collection throughout the organization (all departments) working together to improve cash flow and reduce over dues. The holistic approach to collections allows the collector to become intimately familiar with the products or services sold.
ATTENDANCE FEE:
- $65 BCMA/WCA Members
- $79 all others
Our Partners
