Educational Training & Certifications
Comprehensive Credit Professional Training Series
Training for Certified Professional Collectors (CPC) & Certified Credit Professionals (CCP)
- Each training course is approximately one (1) hour long.
- Courses may be taken individually for training purposes or as a full series to fulfill CCP or CPC accreditation requirements.
- To meet accreditation eligibility requirements, students must complete all courses in each module.
- Additional core competencies are required for both CPC and CCP accreditation.
- WCA uses Dropbox to deliver course recordings. A free download link will be provided with your course confirmation.
Industry Webinars
“Cash is King” and Cashflow is the lifeblood of the business enterprise.
In this webinar, we will underscore the value of wise cashflow management and will highlight the Cashflow Essentials – the Seven Cs: 1) Compliance 2) Contribution 3) Consumption 4) Conservation 5) Cushion 6) Compassion with Community 7) Change
WCA members receive a discounted rate for registration. For more information, view the flyer here, or register online here.
Being a collector is stressful and challenging. If you’re a collector who is looking for ideas about how to become more effective and more efficient and less stressed, this presentation is for you. In this interactive program, Michael Dennis will discuss the nine best practices in B2B debt collection, the ten commandments of B2B collections, ten ways to become more effective starting immediately, tools, and tips for addressing and resolving common excuses often used by customers to delay payment.
WCA members receive a discounted rate for registration. For more information, view the flyer here, or register online here.
In this 90-minute interactive webinar, Michael Dennis will examine the most important financial ratios for conducting a comprehensive credit risk analysis and learn how to use them effectively. We will review a number of real-life examples and improve your skills.
WCA members receive a discounted rate for registration. For more information, view the flyer here, or register online here.