Educational Training & Certifications
Comprehensive Credit Professional Training Series
Training for Certified Professional Collectors (CPC) & Certified Credit Professionals (CCP)
- Each training course is approximately one (1) hour long.
- Courses may be taken individually for training purposes or as a full series to fulfill CCP or CPC accreditation requirements.
- To meet accreditation eligibility requirements, students must complete all courses in each module.
- Additional core competencies are required for both CPC and CCP accreditation.
- WCA uses Dropbox to deliver course recordings. A free download link will be provided with your course confirmation.
Industry Webinars
Get back to the fundamentals with this universal approach that will help businesses of all size increase sales and profitability. In this hour-long webinar, participants will be presented with specific ideas to evaluate their business environment and develop an action plan checklist including vision and mission statement, credit policy and process, culture, and more.
WCA members receive a discounted rate for registration. For more information, view the flyer here, or register online here.
Every collection professional can use help in meeting their targets – especially in this challenging environment! Join your peers and colleagues in this interactive webinar where we’ll examine the most common mistakes and how to avoid them, best practices in B2B debt collection, as well as practical industry strategies.
WCA members receive a discounted rate for registration. For more information, view the flyer here, or register online here.