Implementing smart policies can significantly improve collections for businesses. In the interactive program, we will discuss and examine a number of  specific policies and practices to enhance the B2B debt collection process, including:

•  Payment Terms
• Early Payment Discounts
• Customer Communication Protocols
• Extended Payment Plans
• Late Payment Penalties
• Dispute Resolution Procedures
• Cross-Functional Collaboration
• Early Intervention Strategies
• Escalation Protocols
• Consistent Follow-Up
• Grace Periods
• Documentation of Communication & Commitments
• Relationship Management
• Collection Performance Metrics
• Early Warning System