About the Business Credit Management Association

Regardless of your company’s size, all businesses share the critically important functions of timely and efficiently converting sales into accounts receivable and then into cash through the extensions of credit. This has become known as the order to cash cycle.

BCMA/WCA is the order to cash\credit person’s support and professional management organization. Our organization provides you with:

  • The latest techniques in managing your receivables
  • Optimal techniques in tactful collection, fraud, and bad debt avoidance and;
  • The opportunity for education that will raise the performance and efficiency of your credit and collection personnel to the highest level

Important and cost savings opportunities to maximize your credit and collections effectiveness are available:

  • Commercial Recovery & Collections
  • Credit & Collections Consulting Services
  • Industry Credit Group Interchanges
  • Educational Webinars & Seminars
  • Professional Accreditations
  • Industry Trend Data
  • Bankruptcy Consulting Services
  • Mediation Services
  • Business Owner Credit Reports
  • Resume Referral Services
  • Temporary Help Services
  • Topical Technical Seminar

Your company needs membership in the BCMA\WCA. Utilization of the above programs and additional services can reduce your credit administration costs & improve your collections and cash flow. Take advantage of all BCMA\WCA has to offer and receive a multi-fold return on your investment.

Smart Credit Policies that Improve Collections


May 15, 2024

9:00 a.m. – 10:00 a.m. CT

Presenter: Michael Dennis

Implementing smart policies can significantly improve collections for businesses. In the interactive program, we will discuss and examine these 15 policies to enhance the B2B debt collection process:

  • Payment Terms
  • Early Payment Discounts
  • Customer Communication Protocols
  • Payment Plans
  • Late Payment Penalties
  • Dispute Resolution Procedures
  • Cross-Functional Collaboration
  • Early Intervention Strategies
  • Escalation Protocols
  • Consistent Follow-Up
  • Grace Periods
  • Documentation of Communication & Commitments
  • Relationship Management
  • Collection Performance Metrics
  • Early Warning System



  • $65 BCMA/WCA Members
  • $79 all others


Leadership Skills for Credit Professionals


May 29, 2024

9:00 a.m. – 10:15 a.m. CT

Presenter: Barry Elms

Whether you are managing a team or part of a team, great leadership skills are universally admired and respected and will give you the confidence to achieve maximum success in your chosen career.

During this fast-paced and revealing Webinar Barry Elms will demonstrate:

  • How to be an effective leader using the best of both traditional and servant leader skill sets.
  • Understanding the importance of emotional intelligence as a leadership factor.
  • How to stay motivated and achieve maximum performance from yourself and your team.
  • How to develop a professional leadership image
  • How to use time management as an effective leadership tool
  • 8 leadership qualities that will enhance your career



  • $79 BCMA/WCA Members
  • $99 all others


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