About the Business Credit Management Association
Regardless of your company’s size, all businesses share the critically important functions of timely and efficiently converting sales into accounts receivable and then into cash through the extensions of credit. This has become known as the order to cash cycle.
BCMA/WCA is the order to cash\credit person’s support and professional management organization. Our organization provides you with:
- The latest techniques in managing your receivables
- Optimal techniques in tactful collection, fraud, and bad debt avoidance and;
- The opportunity for education that will raise the performance and efficiency of your credit and collection personnel to the highest level
Important and cost savings opportunities to maximize your credit and collections effectiveness are available:
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Your company needs membership in the BCMA\WCA. Utilization of the above programs and additional services can reduce your credit administration costs & improve your collections and cash flow. Take advantage of all BCMA\WCA has to offer and receive a multi-fold return on your investment. |

Smart Credit Policies that Improve Collections
WEBINAR
May 14, 2025
9:00 a.m. – 10:00 a.m. CT
Presenter: Michael Dennis
Implementing smart policies can significantly improve collections for businesses. In the interactive program, we will discuss and examine a number of specific policies and practices to enhance the B2B debt collection process, including:
- Payment Terms
- Early Payment Discounts
- Customer Communication Protocols
- Extended Payment Plans
- Late Payment Penalties
- Dispute Resolution Procedures
- Cross-Functional Collaboration
- Early Intervention Strategies
- Escalation Protocols
- Consistent Follow-Up
- Grace Periods
- Documentation of Communication & Commitments
- Relationship Management
- Collection Performance Metrics
- Early Warning System
ATTENDANCE FEE:
- $65 BCMA/WCA Members
- $79 all others
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