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P.O. Box 510157
New Berlin, WI 53151-0157
Phone (262) 827-2880
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Latest News
"50 Ways To Accelerate Collections Starting Tomorrow" Webinar
July 20, 2016 | 9:00 - 10:00 AM

This Webinar is an excellent tool for anyone responsible for day-to-day collection activities, and for anyone managing collectors. This program includes 50 tools, tips and techniques to accelerate customer payments starting today.

This program will also address:
     * How to address customer excuses
     * How to prioritize your collection calls
     * How to avoid voice-mail jail
     * Alternatives to voice mail
     *How to confirm customer commitments, and much more!

To learn more click here or to register online.

Rely on the Association for important and timely Professional Education through one-hour Webinars. Click here for a list of all upcoming events.

Great Value For All Your Training Needs!

"50 Ways To Accelerate Collections Starting Tomorrow" Webinar
Wednesday - July 20, 2016
Download Announcement & Registration

2016 Credit Professional's Conference
October 12
More Information to Follow

"The Softer Side of Finance: The Importance of Soft Skills in a Numbers-Driven World" Webinar
October 13
Download Announcement & Registration

"Leadership Skill Training in Today's World of Credit" Webinar
November 10

Earn Your Professional Designations Through our Accreditation Program

Why should business credit and collection professionals apply for Credentialing Standards Board (CSB) accreditation as soon as the opportunity is available? By having accreditation in place, Certificate holders can more easily respond to business and employment opportunities available. Certified professionals always earn more and are better positioned for advancement.

Click here, for full Details.

Collecting Commercial Debt.... A 5-Part Distance Learning Based Program

The Association has developed a comprehensive training curriculum to help educate credit and collection professionals. This comprehensive 5-part series has been designed to provide training for new collectors while at the same time, updating and fine-tuning the skills of experienced collectors. There is no time limit for completing the classes. Each program is one hour long. You can access these pre-recorded sessions at any time that is convenient for you.

Click here, for full Details.

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  Last Updated: June 27, 2016