Training for the Professional Collector

We are happy to make these PowerPoint presentations available for note taking to accompany your listening session recordings as part of the Comprehensive Credit Professional’s Training Series. The links provided below will take you to the PowerPoint associated with the title of each listening session.

Links provided in connection with these PowerPoint presentations and recordings are furnished in confidence and for your exclusive use for legitimate business purposes and shall not be reproduced, re-sold or redistributed without the express written approval of BCMA-Wisconsin.

Please contact BMCA-Wisconsin with any questions, 888.546.2880. We hope you’ll enjoy a positive learning experience.

1.) Become a More Successful Collector

2.) Managing Stress in the Workplace

3.) Negotiation Techniques and the Collection Call

4.) Effectively Addressing Broken Payment Commitments Become a More Successful Collector

5.) When and How To Hold Orders

6.) Deduction Resolution

7.) Establishing Credit Limits

8.) Bankruptcy Essentials

9.) Account Analysis Tools

10.) Business Entities and Legal Structure

11.) Basic Credit Risk Management

12.) Foreign Debt Collection

13.) Credit Law