Educational Training & Certifications

WCA strives to provide you with the tools and resources you need for business and career success.  We develop original content and partner with industry organizations to create and deliver timely, relevant, and industry-specific conferences and training seminars.  Whether virtually or in person, WCA has the solutions you need to set your business on the path to success.
Comprehensive Credit Professional Training Series
Developed in collaboration with the American Society of Credit & Collection Professionals (ASCCP), this course series is designed to provide comprehensive training for individuals in credit and collection professions. Program participants earn or maintain their Certified Professional Collector (CPC) or Certified Credit Professional (CCP) accreditation.
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Training for Certified Professional Collectors (CPC) & Certified Credit Professionals (CCP)
Application for Certified Professional Collector (CPC) and Certified Credit Professional (CCP) designations typically require five years of on-the-job experience. But with successful completion of the CPC and CCP training modules and passing scores on all related exams — applicants are eligible for certification, with Credentialing Standards Board (CSB) approval, after one year of work experience in the business credit and/or collection fields.
Training for the Certified Professional Collector (CPC) & the Certified Credit Professional online, at your pace. Courses can be taken individually, and used for professional training or a series of courses can be taken to fulfill certification requirements for either the Certified Credit Professional (CCP) or the Certified Professional Collector (CPC) accreditation. To meet eligibility requirements for accreditation, students must complete all courses in each module. In addition, certain core competencies are required for both the CPC and the CCP accreditations.
About the courses:
  • Each training course is approximately one (1) hour long.
  • Courses may be taken individually for training purposes or as a full series to fulfill CCP or CPC accreditation requirements.
    • To meet accreditation eligibility requirements, students must complete all courses in each module.
    • Additional core competencies are required for both CPC and CCP accreditation.
  • WCA uses Dropbox to deliver course recordings. A free download link will be provided with your course confirmation.
CERTIFICATION PATHAPPLICATION
Industry Webinars

Click HERE to see the complete list of 2026 Webinars.  WCA members receive a discounted rate for registration.

Trade Credit Insurance (May 20, 2026; 9:00 am CT)

Protect your cash flow and grow with confidence. This webinar provides a concise overview of trade credit insurance—how it works, what risks it covers, and how it helps businesses protect against customer non-payment while supporting growth and financing.

Learn who trade credit insurance is right for, common use cases, and practical ways it can strengthen your risk management strategy.

For more information, view the flyer here, or register online here.

CashFlow Management with a Twist: The Seven Essential C’s (June 17, 2026; 9:00 am CT)

Cash is the lifeblood of every business. Success isn’t just about how much cash you earn—it’s about the timely flow of cash in and out, and how strategically it’s managed. A powerful framework to help you maintain positive cashflow, build cash reserves, and strengthen your financial resilience.

Learn how Compliance, Contribution, Consumption, Conservation, Cushion, Compassion with Community, and Change work together to transform cashflow into a strategic advantage—no matter the size of your business.

For more information, view the flyer here, or register online here.

Construction Law- Lien and Bond Rights in Wisconsin (July 15, 2026; 9:00 am CT)

This webinar provides a practical overview of lien and bond rights under Wisconsin construction law. Designed for construction professionals and legal practitioners, the program explains how mechanic’s liens and bond claims protect payment rights on both private and public projects.

Attendees will learn who may assert lien and bond rights, the critical notice and deadline requirements, and common mistakes that can jeopardize a claim. The webinar also highlights key differences between liens and bonds and offers practical strategies to reduce payment risk.

For more information, view the flyer here, or register online here.

** NEW in 2024** Webinars On-Demand
  • Each webinar is approximately 30 minutes long unless otherwise stated.
  • Webinars can be taken at your own pace.
  • Purchase individually, or sign up for multiple for a discounted rate.
27 different pre-recorded educational webinars on the below subject matters.  
  • Credit Department Management
  • B2B Debt Collection Best Practices
  • Financial Statement Analysis
  • Credit Risk Management
  • Negotiation and Conflict Resolution
  • Legal Aspects for B2B Creditors

For more information, view the flyer here.

To register for any of our Educational Opportunities, complete the registration form or email Nicole Thompson at nicolet@wcacredit.org.
Register Online Here
10-Minute Tips10-Mintue Tips to help yourself and your Credit Department
ScholarshipsOpportunities abound for you and your staff to take advantage of scholarship grant dollars available to eligible members!
Events CalendarCalendar version showing all of the Events offered by BCMA, WCA, and/or ICE.