Educational Webinar

In this interactive program, we will discuss or examine various issues and emerging trends that make it harder for your credit department and the credit team members to achieve goals and be successful. We will explore…  Common problems and challenges that you and your organization face now, or may face soon  The need […]

In this fast-paced hour devoted entirely to the legal aspects that affect the daily operations of the successful credit and collection department, David Balovich discusses the numerous day-to-day legal occurrences that credit professionals deal with that can affect productivity, success, and failures. Learn the difference between Credit Agreements and Credit Applications and why Credit Applications […]

Cash is King! And cash flow is the lifeblood of the business enterprise. In this webinar, we will underscore the value of wise cashflow management and will highlight the Cashflow Essentials—the Seven Cs: Compliance Contribution Consumption Conservation Cushion Compassion with Community Change Cash and the timely flow of cash (timely inflows and outflows) are a […]

Being a collector is stressful and challenging.  If you're a collector who is looking for ideas about how to become more effective and more efficient and less stressed, this presentation is for you. In this interactive program, Michael will discuss: Nine best practices in B2B debt collection The ten commandments of B2B collections Ten ways to become […]

We will examine the most important financial ratios for conducting a comprehensive credit risk analysis and learn how to use them effectively. We will review a number of real-life examples and improve your skills. In this 90-minute interactive program, Michael Dennis will discuss: The common ratios used and why Efficiency ratios, Profitability ratios, Liquidity ratios, […]

This exciting fast-paced webinar will demonstrate the skills needed to maximize cash flow and reduce past-due balances. Barry Elms will discuss: Understanding the value of effective collection skills. The keys to confident collections. 3 ways to communicate effectively in collections. How to effectively profile your past due customers. How to prioritize your collection calls 6 […]

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Click HERE to register. In this interactive Conflict Resolution program, we will discuss or examine: 8 ways to de-escalate any conflict with anyone 20 ways to resolve problems quickly and efficiently with your customers 20 ways to resolve conflicts with salespeople 8 ways to de-escalate conflicts with your boss or senior management 8 ways to resolve conflicts […]

Click HERE to register. Simply we have debtors because our company has elected to provide the goods and services it sells on credit terms to our customers. The question is why do we have past-due debtors who continue to owe us beyond the terms our company has provided them? In this fast-paced hour we will discuss: The […]

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