Educational Webinar
WEBINAR: 20 Things Every Credit Pro Needs to Know About Letters of Credit
WebExPresenter: Michael Dennis 20 Things Every Credit Pro Needs to Know About Letters of Credit It is absolutely the case that what you don't know as a credit pro about Letters of Credit can and probably will hurt you. Mistakes in connection with Letters of Credit can damage your company's profits --- and your reputation. In […]
WEBINAR: The Credit and Sales Partnership
WebEx
WEBINAR: Rolling out a Credit Card Surcharge- Hot Topics & Best Practices
WebExPresenter: Scott Blakeley
Webinar: Domestic Credit Insurance
WebExWebinar: Domestic Credit Insurance There are many facets to Managing Credit Risk. Analysis, Leverage, and Relationships to name a few. If you spend your time and energy on process and analysis, you likely aren’t maximizing the relationships, internal & external, that will make you and your organization successful. Join us as we walk through several real-world […]
Webinar: Phone Power Collections “Six Steps to Improve Cash Flow”
WebEx“Six Steps to Improve Cash Flow” Many people believe personal contact via phone is the most effective way to improve collections. True or false? True!!!! When contacting a customer in person or by phone, speaking to them gives the customer a sense of sincerity and commitment to solving their problem as to why they are […]
WEBINAR: A Customer Service Adventure: Customer Service: It’s Everybody’s Business
WebExIn today’s business environment, a company can achieve a higher level of sales and competitive advantage through customer goodwill and loyalty by pursuing customer service at all levels. A company cannot afford not to be customer-centric. Customer service is everybody’s business! Please join Eddy Sumar who will discuss the value of: Defining the customer […]