Educational Webinar
Webinar: Phone Power Collections “Six Steps to Improve Cash Flow”
WebEx“Six Steps to Improve Cash Flow” Many people believe personal contact via phone is the most effective way to improve collections. True or false? True!!!! When contacting a customer in […]
WEBINAR: A Customer Service Adventure: Customer Service: It’s Everybody’s Business
WebExIn today’s business environment, a company can achieve a higher level of sales and competitive advantage through customer goodwill and loyalty by pursuing customer service at all levels. A company […]
WEBINAR: Emerging Challenges for the Credit Department, and How to Manage or Control them
WebExIn this interactive program, we will discuss or examine various issues and emerging trends that make it harder for your credit department and the credit team members to achieve goals […]
Webinar: Legal Aspects of Credit & Collections
WebExIn this fast-paced hour devoted entirely to the legal aspects that affect the daily operations of the successful credit and collection department, David Balovich discusses the numerous day-to-day legal occurrences […]
WEBINAR: CashFlow Management with a Twist – The Seven Essential C’s
WebExCash is King! And cash flow is the lifeblood of the business enterprise. In this webinar, we will underscore the value of wise cashflow management and will highlight the Cashflow […]
WEBINAR: How to Become a More Successful Collector Starting Today
WebExBeing a collector is stressful and challenging. If you're a collector who is looking for ideas about how to become more effective and more efficient and less stressed, this presentation is for […]
WEBINAR: Financial Ratios and Credit Risk Analysis
WebExWe will examine the most important financial ratios for conducting a comprehensive credit risk analysis and learn how to use them effectively. We will review a number of real-life examples […]
Webinar: The Art of Getting Paid
WebExThis exciting fast-paced webinar will demonstrate the skills needed to maximize cash flow and reduce past-due balances. Barry Elms will discuss: Understanding the value of effective collection skills. The keys […]
Webinar: Advanced Collections and Negotiation Skills
WebExClick HERE to register.
Webinar: Conflict Resolution
WebExClick HERE to register. In this interactive Conflict Resolution program, we will discuss or examine: 8 ways to de-escalate any conflict with anyone 20 ways to resolve problems quickly and efficiently with […]