Educational Webinar

“Six Steps to Improve Cash Flow” Many people believe personal contact via phone is the most effective way to improve collections. True or false? True!!!! When contacting a customer in […]

In today’s business environment, a company can achieve a higher level of sales and competitive advantage through customer goodwill and loyalty by pursuing customer service at all levels. A company […]

In this interactive program, we will discuss or examine various issues and emerging trends that make it harder for your credit department and the credit team members to achieve goals […]

In this fast-paced hour devoted entirely to the legal aspects that affect the daily operations of the successful credit and collection department, David Balovich discusses the numerous day-to-day legal occurrences […]

Cash is King! And cash flow is the lifeblood of the business enterprise. In this webinar, we will underscore the value of wise cashflow management and will highlight the Cashflow […]

Being a collector is stressful and challenging.  If you're a collector who is looking for ideas about how to become more effective and more efficient and less stressed, this presentation is for […]

We will examine the most important financial ratios for conducting a comprehensive credit risk analysis and learn how to use them effectively. We will review a number of real-life examples […]

This exciting fast-paced webinar will demonstrate the skills needed to maximize cash flow and reduce past-due balances. Barry Elms will discuss: Understanding the value of effective collection skills. The keys […]

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Click HERE to register. In this interactive Conflict Resolution program, we will discuss or examine: 8 ways to de-escalate any conflict with anyone 20 ways to resolve problems quickly and efficiently with […]